Now Hiring - Parts Sales in Auburn Hills, MI

Position summary: Maintain and control boat, motor, trailer and ATV parts inventory and assist external and internal customers with purchases of or questions regarding parts.



Position responsibilities:



Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.

Receive inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter.

Research customer inquiries using Internet sites, manufacturer contact or on-site reference materials.

Perform part sales transactions either on the phone or at the parts counter.

Safeguard funds received and perform till reconciliation procedures on a daily basis.

Create purchase orders to buy parts needed for stock, customer or work order requirements and forward order to appropriate vendor.

Receive parts ordered and check shipping documents vs. merchandise / quantities received for accuracy.

Perform data entry of parts received into the IDS inventory tracking system.

Place merchandise received in designated location for easy retrieval.

Verify and validate receipt of payment in full before special order parts are shipped.

Issue parts to technicians and riggers as per work order requirements then subsequently enter those parts issued on work order in IDS to track parts inventory.

Verify and complete refund transactions on returned parts or cancellations.

Ensure returned and warranty parts are sent back to the appropriate vendor and credit is received.

Prepare for and conduct required parts inventories as per established schedules.

Report and reconcile any inventory shortages or parts variances resulting from physical inventory.

Maintain a clean and professional work area.

Follow all Company Policies and Procedures.

Perform other duties, assignments and responsibilities as needed.



Education and/or Experience

High School education or equivalent experience



Mathematical Skills / Reasoning Ability

Ability to calculate figures such as discounts or percentages and make change to customers



Communication Skills

Ability to communicate in a friendly and professional manner to our customers and other associates

Good phone etiquette



Physical requirements

Able to lift up to 50 pounds

Able to stand for extended periods



Other Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computer and perform data entry functions Marine knowledge helpful





Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!




Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.



Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [please apply online].
Bass Pro Shops